Famly app
The Famly app is used in all Indigo services. The app offers a new way of communicating with our families, enabling you to view and respond to Indigo communications at a time that works best for you.
Famly will help you to follow your child’s Indigo experience and update your details, at ease.
All new families joining our service will be sent login details to access the child’s profile.
Alternatively, download it on:
How to guide
Helping us respond quickly to your messages
We want to ensure we always respond to your messages in a timely manner.
To help us respond promptly, please send messages about general daily changes to your child’s service instead of to individual team members.
This will ensure your message is picked up during periods of staff holidays/ training/ meetings.
We understand that sometimes you may need to discuss or share something sensitive about yourself or your child. Feel free to message key contacts or individuals directly.
However, if you don’t receive a response, please forward your message to a senior team member, who will assist with your query or concern.